Bubble wrap, corrugated rolls, machinery or any other large items that are above the carriage weight of 25kg or bulky items for national delivery call for a quotation for carriage. Urgent orders or sameday delivery may incur a delivery charge, please check with the sales team when placing your order.
Card payments are welcomed, carriage paid is £70.00.
For Ireland and Northern Ireland please call for carriage costs.
Please note that we cannot accept the return of goods for any reason unless prior agreement has been received.
Once the returns form has been fully completed, please forward via e-mail, you will be contacted by our customer care team to arrange collection or exchange goods, once the returned item has been received we will replace or refund as required. Please read carefully the below information.
We will not accept returns on opened, used items or perishable, bespoke/made-to-order products, unless the item is found to be faulty.
We cannot be held responsible for any losses caused as a result of any postal, courier or third party services used when returning an item.
If you are returning the item due to an error made by incorrect ordering of product(s), we reserve the right to charge for correct items and postage for replacement products. If the item is no longer required a restocking charge and carriage will apply.
Any goods received must be in good condition and carefully repacked.
The above will govern whether Bonus Trading replace or refund any products purchased via this website.
The customer is responsible to notify us within 24 hours of receipt of goods if any item is defective, damaged or short delivered.